Features - Frexta Logistics Platform

Shipment Management

End-to-end lifecycle tracking from creation to delivery with support for multiple shipment types:

Delivery, Exchange (Outbound & Inbound), Returns
Payment collection and Purchase/Bring services
Status workflow: Draft → Packaging → Ready → Picked → Sorting → Transfer → Delivery → Delivered
AWB management with automatic generation
Dynamic forms configurable per shipment type
Package media uploads and dimensions tracking

Multi-Currency Cash on Delivery

Comprehensive COD support with advanced financial features:

Multi-currency support (ILS, USD, JOD, EUR, etc.)
Merchant-level currency restrictions
Exchange rate snapshots at delivery time
COD payment tracking with partial payments
COP (Cash on Pickup) support
Automated COD settlement

Financial Management

Complete financial control and tracking:

Driver settlements with automated fee calculations
Per-currency settlement tracking
Branch cash register management
Merchant invoicing with configurable cycles
Financial ledger and transaction tracking
Dynamic pricing engine with surcharges

Driver Management

Comprehensive driver and vehicle management:

Driver registration and onboarding
Multiple contract types (per-shipment, per-km, salary-based)
Vehicle management with type and status tracking
Driver assignment to routes
Employment type tracking
License expiry monitoring and performance tracking

Merchant Management

Multi-merchant support with advanced features:

Multi-merchant support with sub-users
Merchant branches and locations
Status management (pending, active, suspended, inactive)
Account types and invoice cycles
Merchant-specific form configurations
Merchant-level COD currency restrictions

Branch & Location Management

Hierarchical location system for multi-branch operations:

Multi-branch operations with branch-level scoping
Hierarchical system: Country → Region → Governorate → City → Area
Branch cash register per currency
Branch managers and staff assignment
Geographic coordinates tracking
Complete address management

Route Management

Efficient route planning and optimization:

Route planning and optimization
Driver-to-route assignment
Location-based routing
Route location management
Runsheet generation

Real-Time Notifications

Real-time updates across multiple channels:

Real-time updates via WebSocket
Multi-channel: Email, SMS, WhatsApp, Push notifications
Notification templates per channel
User notification preferences
Quiet hours configuration
Multiple notification categories

Dashboard & Analytics

Customizable dashboards with real-time data:

Customizable dashboard widgets
Multiple widget types (charts, tables, timelines)
Role-based widget assignment
Timeframe filtering (today, week, month, quarter, year)
Real-time data updates
User dashboard preferences

Reporting & Exports

Dynamic report builder with multiple export formats:

Dynamic report builder with custom queries
Report definitions and templates
Export formats: PDF, Excel, CSV
Scheduled report generation
Role-based report access
Statistics and analytics

Customer Support (Ticket System)

Complete ticket management system:

Ticket creation and management
Ticket status workflow
Ticket replies and conversations
Activity logging
Ticket notifications
Category-based organization

Authentication & Security

Enterprise-grade security features:

JWT-based authentication
WebAuthn biometric authentication
OTP verification (SMS & Email)
Phone number-based login
Role-based access control (RBAC)
Field-level security (FLS)

Advanced Search

Powerful search capabilities:

Full-text search capabilities
Advanced filtering and sorting
Search across multiple entities

Multi-Language Support

Arabic and English with RTL support:

Arabic and English support
RTL (Right-to-Left) support for Arabic
Backend-first translation system
API-based translation delivery
User language preferences

Audit & Compliance

Complete audit trail for compliance:

Complete audit trail for all entities
Activity logging
Change history tracking
Field-level change tracking
User action logging

Integration Capabilities

Seamless integrations with external systems:

RESTful API (API-only architecture)
Advanced search integration
SMS provider integration
WhatsApp provider integration (Botifiy)
Email service integration
ERP/Accounting system integration support

Technical Features

Modern architecture and capabilities:

Domain-oriented architecture
Scalable backend infrastructure
Modern frontend framework
State management system
Responsive UI components
Progressive web app with offline capabilities

Data Management

Flexible and configurable data management:

Dictionary system for configurable data
Dynamic field configurations
Data validation and integrity
Soft deletes
Timestamps and tracking
Foreign key relationships

Comprehensive Features